Rod was extremely helpful during the entire planning process of our recent cruise to the Caribbean. He has helpful hints and suggestions that made every step of our journey a positive one. We will definitely use him again for our future cruise planning!!!
Dan and Mindy
Sioux City, IA
I booked the first cruise with Rod around 2007.. I found him through a cruise quote website. I was concerned at first because he had no brick and mortar operation. I did my research about what questions to ask and contacted him. He had all the "right" answers including the fact that the cruiseline itself would charge my credit card (and not his agency...this is ultra critical when you book with an online travel agent). He was very easy to talk with and helpful (I was booking a Panama Canal cruise for a group of family & friends). After his help with that cruise, he became my GOTO person for booking cruises (I have been on 30+ cruises). He is very helpful (selecting a cabin, recommending one cruise ship over another, etc). I have booked many many cruises through him since and have referred him to at least 10 friends who have also booked. Before I found Rod, I booked with the cruise lines directly. Frankly, I found it very impersonal. I would get different agents or my agent would be off and I'd have to wait. I just booked a cruise with Rod and emailed him with an "URGENT" subject line because I had found a great price and knew it wouldn't last. In about 10 minutes, I got a call from him personally (he was in the middle of a retail store as it was after hours) letting me know he had a cabin on hold at the amazing price and we could handle details the next morning. THAT IS CUSTOMER SERVICE! I recommend him without hesitation. He's fun to work with and very knowledgeable. He's been on many of the ships and can give personal reviews/insights.
JNell
Texas
Rod is very personable, experienced and easy to work with. He can work within any budget and has a wealth of travel experience that can help make your trip go smoothly. Have booked several cruises through Rod and they have all been great!
Sue S.
St. Louis, MO